Our refund and return policy lasts 14 days. If 14 days have passed since the purchase, We cannot offer you a refund or replacement.
To be eligible for a return, the product must be unused and in the same condition as when you received it. It must also be in the original packaging. Additional non-returnable products: Certain health and personal care products To complete the return process, We require a receipt or proof of purchase. Any product that is not in its original condition, or is damaged or missing parts for reasons not due to any fault on our part. Any product returned more than 14 days after delivery
Returns Once your returns are received and inspected, We will send you an email to notify you that we have received the returned product. We will also inform you whether your refund request has been approved or rejected.
If you are approved, Your refund will be processed. Your credit card or original payment method will be automatically credited. During a certain period of days.
Late or Missing Refunds If you have not received your refund yet, First, check your bank account again.
Then contact your credit card company, It may take some time before the refund amount is officially published.
Then contact your bank. There is often some processing time before the refund is posted.
If you have done all of that and still haven’t received your money back, Please contact us at the following phone number: 01205511149
Replacement We only replace products if they are defective or damaged and you have a report from the product service center. If you need to replace it with the same product, Send us a message on WhatsApp {01205511149}
Return Shipping To return your product, You should contact us via WhatsApp: 012 055 111 49
Need help? Contact us on WhatsApp or by phone with any questions regarding refunds and returns.
