Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Additional non-returnable items:
Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 14 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at Phone No: 01205511149
Exchanges
We only replace items if they are defective or damaged and you have report from the product service center . If you need to exchange it for the same item, send us on whatsapp {01205511149}
Shipping returns
To return your product, you should contact us whatsapp : 012 055 111 49
Need help?
Contact us at Whatsapp or Phone for questions related to refunds and returns.
